I received this email from Corsair today:
My sales department has forwarded your inquiry to me. I did not receive your purchase receipt, can you please provide it to me? We will arrange a refund so that you no longer continue to be inconvenienced.
Customer Service Supervisor
While I wouldn’t entrust my data to Corsair, I have to commend them for doing the right thing.
A refund won’t alleviate the days lost and the stress induced due to these failures; but in fairness, what else can Corsair do?
Thank you, Corsair, for doing the right thing.