Reboot and resume setup error

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Re: Reboot and resume setup error

Postby gonpla » Wed Mar 21, 2012 12:39 pm

Dear Francesco,

After running the test you suggested, we can confirm you that it worked when you launch the setup from a local path.
Regarding the plugin, let me attach it to this message.
You can find more information on the plugin here:
http://forums.installaware.com/viewtopi ... 30&start=0

I hope this helps you to find an answer to the issue,
Thanks for your support!
Attachments
WriteRegPersist.zip
Write Registry Persist
(1.16 MiB) Downloaded 34 times
gonpla
 
Posts: 40
Joined: Tue Sep 06, 2011 8:47 am

Re: Reboot and resume setup error

Postby FrancescoT » Thu Mar 22, 2012 10:48 am

Very Well!!

The problem you have it is caused by the way you use to run your setup "Test1_1_0_1.exe " from "Test1_1_0_0.exe ".

In other words, when you launch the upgrade (once downloaded) from "Test1_1_0_0.exe ", the calling exe is still active while executing the second one. When the second one completes the Net 4.0 runtimes installation, terminates has expected calling Reboot and Resume (the command writes the REG KEY RunOnce).

But your calling installer it is still running and terminates itself after the second one is terminated, then also, you write again to the same REG KEY RunOnce.

So in this way it is very probably that it will fails!!

To solve your problem just change the way you use to execute your "Test1_1_0_1.exe " when called from "Test1_1_0_0.exe".

In your Test1_1_0_0.exe Update Script:

- Download the file and save to a path.
- Run the file and do not wait for program to finish
- Force Terminate Install (do not call reboot, Reboot & Resume and avoid any write to RunOnce)

In this way, once download its completed the "Test1_1_0_1.exe" it is excuted and "Test1_1_0_0.exe" will terminate immediately. After, Test1_1_0_1.exe will complete the install and terminates with Reboot and Resume.

You should solve definitively doing this.

Regards
Francesco Toscano
InstallAware Software Support

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
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FrancescoT
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Re: Reboot and resume setup error

Postby gonpla » Wed Apr 18, 2012 2:21 am

Thank you very much for your help in the end we resolved by an installer that was embedded through the final installer.
gonpla
 
Posts: 40
Joined: Tue Sep 06, 2011 8:47 am

Re: Reboot and resume setup error

Postby FrancescoT » Wed Apr 18, 2012 9:15 am

Happy that you solved! :D

Regards
Francesco Toscano
InstallAware Software Support

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
FrancescoT
Site Admin
 
Posts: 1892
Joined: Sun Aug 22, 2010 4:28 am

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