Problems installing on Windows XP

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flights-support
Posts: 3
Joined: Thu Apr 26, 2012 7:34 am

Problems installing on Windows XP

Postby flights-support » Thu Apr 26, 2012 7:50 am

Hi

We are developing a Win32 project on C++Builder XE2 IDE. The development box is a Windows7 64bits.

We have tested the installation product in a Windows 7 box and also in a XP box. In both cases, no errors at all are reported during the installation process.

When running the app on the Windows 7 box, everything is working ok. However when we try to run the app on the XP box we are getting the error below:

"The procedure entry point __CxxFrameHandler3 could not be located in the dynamic link library msvcrt.dll"

Do you have any ideas what could be happening?

Note: The XP box is running Service Pack 3

Thx
Javier

FrancescoT
Site Admin
Posts: 5360
Joined: Sun Aug 22, 2010 4:28 am

Re: Problems installing on Windows XP

Postby FrancescoT » Thu Apr 26, 2012 8:10 am

Dear User,

just to verify that I have not missed your question.

the error you reported appares during setup execution or when you launch your app?

Let me know

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
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flights-support
Posts: 3
Joined: Thu Apr 26, 2012 7:34 am

Re: Problems installing on Windows XP

Postby flights-support » Thu Apr 26, 2012 8:23 am

When I launch the application on the XP box

FrancescoT
Site Admin
Posts: 5360
Joined: Sun Aug 22, 2010 4:28 am

Re: Problems installing on Windows XP

Postby FrancescoT » Thu Apr 26, 2012 9:55 am

Dear Javier,

in this case I can'n help you because it is not a question related to InstallAware product.
You should verify what your code exactly does.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

flights-support
Posts: 3
Joined: Thu Apr 26, 2012 7:34 am

Re: Problems installing on Windows XP

Postby flights-support » Fri Apr 27, 2012 2:01 am

Hi Francesco

I understand, I was just wondering if you have seen this error reported before.

Thanks for your help

Javier


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