{"id":491,"date":"2017-04-01T02:29:54","date_gmt":"2017-04-01T10:29:54","guid":{"rendered":"http:\/\/www.installaware.com\/blog\/?p=491"},"modified":"2017-04-01T02:50:56","modified_gmt":"2017-04-01T10:50:56","slug":"robs-apology-to-installaware-software","status":"publish","type":"post","link":"https:\/\/www.installaware.com\/blog\/?p=491","title":{"rendered":"Rob&#8217;s Apology to InstallAware Software"},"content":{"rendered":"<p>Rob Mensching today issued his second apology to Install<strong>Aware<\/strong> Software, after his first apology about a decade ago.<\/p>\n<p>It is quite extensive, so we&#8217;ll leave you to it without further ado:<\/p>\n<p>&#8220;I regret having published my so-called apology about a decade ago, which was a thinly veiled hit-job against your company. While it sounded like an apology, it really wasn&#8217;t; as illustrated by the comments which followed my so-called apology.<\/p>\n<p>I had been quite forceful in letting Install<strong>Aware<\/strong> Software know that I found it incredible they were trying make money selling installers, something which I strongly felt must be free at the time.<\/p>\n<p>I have not been employed by Microsoft since 2013, and now I understand how hard it can be to actually make a living.<\/p>\n<p>Moreover, I have become aware that my own behavior in charging WiX users for the WiX APPX Desktop Bridge, which is neither free nor open source, and certainly costs an `incredible` sum of money by my earlier standards applied against Install<strong>Aware<\/strong> Software, may come across as hypocritical to some.<\/p>\n<p>Adding insult to injury, I have also become aware that the WiX platform has some significant performance and scalability shortcomings, in comparison to some other more stable installer platforms (hint-hint). This has been yet a deeper blow to me, as I thought people used WiX for its technical merits and engineering ingenuity, albeit its steep learning curve. Now these core assumptions of mine have been put into question &#8211; maybe it was just a matter of whom I knew instead of what I knew all along?<\/p>\n<p>Having recently turned 40, I have found time to reflect on these core questions, and what I find certainly merits a second apology.&#8221;<\/p>\n<p>All of us at Install<strong>Aware<\/strong> Software accept Rob&#8217;s apology above, which does seem heart-felt and genuine this time round.<\/p>\n<p>We thank Rob&#8217;s press secretary, Ms. First, for having liaised between Rob and Install<strong>Aware<\/strong> Software in issuing this apology. As Ms. First told us over the phone: &#8220;Rob called me and said he had to get this thing off his chest, but didn&#8217;t know how. When I offered to do the heavy lifting for him, he was so relieved! `April,` he said, `you&#8217;re a life-saver!` I&#8217;m just glad I could help.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rob Mensching today issued his second apology to InstallAware Software, after his first apology about a decade ago. It is quite extensive, so we&#8217;ll leave you to it without further ado: &#8220;I regret having published my so-called apology about a decade ago, which was a thinly veiled hit-job against your company. While it sounded like &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.installaware.com\/blog\/?p=491\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Rob&#8217;s Apology to InstallAware Software&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-491","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/www.installaware.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.installaware.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.installaware.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.installaware.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.installaware.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=491"}],"version-history":[{"count":4,"href":"https:\/\/www.installaware.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/491\/revisions"}],"predecessor-version":[{"id":493,"href":"https:\/\/www.installaware.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/491\/revisions\/493"}],"wp:attachment":[{"href":"https:\/\/www.installaware.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=491"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.installaware.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=491"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.installaware.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}