Current Version (3.23.0.2022?) Issues

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Ohmylord
Posts: 19
Joined: Wed Jan 23, 2013 10:19 am

Current Version (3.23.0.2022?) Issues

Postby Ohmylord » Fri Dec 09, 2022 8:50 am

My computer recently updated to a new X15 and I started having issues with a setup that has been around a couple years. First, in Properties for the installer it says 32.23.00.2022. When I run X15 and click Version it says 3.22.2022. Is that the latest?

I'm running into issues that aren't due to code changes. For example, we do a serial number validation. The serial number is parsed and we check the 5th position for a 2 (If Variable SERIAL5 not Equals 2), display invalid serial number message. I set a Watch for SERIAL5 in the debugger and it is 2 but I still get the invalid SN message. This has been fine for a couple of years until I updated to the latest X15. As an experiment I changed the code to evaluate an expression (SERIAL5 >= 2 and SERIAL5 <= 2) and that works.

I tried to uninstall and reinstall the previous setup I had in my downloads folder (Properties says 32.0.0.2022) but the installer failed. Is there any way I can get a full setup for 32.0.0.2022 to see if that fixes the issues I'm having now?

Thanks, Pete

FrancescoT
Site Admin
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Re: Current Version (3.23.0.2022?) Issues

Postby FrancescoT » Fri Dec 09, 2022 11:30 am

Dear Pete,

did you use a new re-generated license file to activate your new product?

(*)Using different versions of license installers and trial version can wreak havoc with the IDE and the setup engine. Out-of-sync versions will cause a lot of random issues with your setups purely due to engine/compiler/script version mismatches and cannot be supported by technical support.
Francesco Toscano
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Ohmylord
Posts: 19
Joined: Wed Jan 23, 2013 10:19 am

Re: Current Version (3.23.0.2022?) Issues

Postby Ohmylord » Fri Dec 09, 2022 2:15 pm

Francesco,

Per your suggestions I did a uninstall/reinstall and generated a new license file. Same result.

Any other ideas? Do you have a full install for a previous X15, like 32.0.0.2022? I still have the license file for that so I could try one I know was working before the most recent update.

Ohmylord
Posts: 19
Joined: Wed Jan 23, 2013 10:19 am

Re: Current Version (3.23.0.2022?) Issues

Postby Ohmylord » Fri Dec 09, 2022 4:34 pm

I found a fix. My guess is something got corrupt in one of the files. With the latest version of X15 installed I replaced the project folder with one from a month old backup (before I installed the latest update). It is now working so I just have to redo a couple of changes I had made over the past month.


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