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Different install errors depending on logging

Posted: Thu Aug 14, 2014 7:14 pm
by johnbyerly
There is an error occurring on my system that was not occurring in previous attempts. I had not changed anything in the install project. The only thing I did was rebuilt the install after rebuilding my application. The error is:

Key not valid for use in specified state.

When I turn on logging, I get a different error:

Overlapped I/O operation is in progress.

I have attached the log file.

What is causing this?

JAB

Re: Different install errors depending on logging

Posted: Mon Aug 18, 2014 3:52 am
by FrancescoT
Dear Jab,

for what I see by your log, your package fails with returning the error code 1603.

This generally indicates that your package is trying to update a file or component, which it seems to be in use by another process.

Hope this helps you.

Regards

Re: Different install errors depending on logging

Posted: Mon Aug 18, 2014 12:51 pm
by johnbyerly
The error of "key not valid for use in specified state" is not one I have seen ever. And I am unable to get a log of that error because when I turn logging on, the error changes.

The reading I have been doing seems to indicate that this type of error is related to cryptography or something. I haven't made any changes to the project file, so I am not sure why this is popping up all of a sudden.

Please help, because I can't install our product on my system.

JAB

Re: Different install errors depending on logging

Posted: Tue Aug 19, 2014 9:29 am
by FrancescoT
Dear JAB,

unfortunately, it's quite difficult to try to assist you by the the only information you shared.

Regards

Re: Different install errors depending on logging

Posted: Tue Aug 19, 2014 1:35 pm
by johnbyerly
I have solved the problem. It is caused by an update from Microsoft.

The Security Update for Windows 7 for x64-based Systems (KB2918614) causes the installation of our product to result in the "Key not valid for use in specified state" error. Uninstalling this update fixes the problem.

JAB

Re: Different install errors depending on logging

Posted: Wed Aug 20, 2014 9:40 am
by FrancescoT
Happy you solved.

Regards