InstallAware

i have been using installaware 17 and now need to activate installaware 18

when i log in and try to generate a license using the [Generate License] , the license will not generate and the explorer just errors with Cannot display web page error
Cookies are enabled.

the page i am using to generate the serial number is

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Our records indicate you have purchased the following products:
Product Name: InstallAware Studio
On: 7/1/2018
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John,

It works okay for me. Perhaps someone out there in the internet put molasses in the engine instead of engine oil.

bokkie
thanks
changed oil and it works fine now

Thanks Peter for your ... suggestion.

Regards