InstallAware

Hello,

we use Installaware 15 (Build 11.02.12) and we have an issue while installing the prerequisites with the web build.
The setup tried to install .net Framework 4.5 from a download source and failed with following message:

Unable to load plug-in library. Please rebuild your project and make sure all required plug-ins are installed.Action skipped

The target platform is a Windows 7 64Bit machine.
Is this a known issue and how can it be solved?

Thanks a lot.

Best Regards

Martin Grünert

Dear Martin,

are you able to replicate the problem with any target?

It's strange because if you missed to install a plug-in, you should not be able to build the project and for you say, the problem seems to happen at install time only.

If the problem can be replicated with some specific machines only, I suggest you to verify if the cause is with the installed Anti Virus (if any).

Hope this helps you.

Hello Francesco,

I've set up a new virtual Windows 7 machine and I got the same error. It's a clean virtual machine with no anti-virus software.
Any suggestion?

Do you need more information about the target machine?

Dear Martin,

could you send me a VERY minimal project that replicates the issue?

Regards

Hello Francesco,

I got it. It was a missing bitness check.
I added a check for x86 architecture and it works.