Page 1 of 1

X3 turned partially back to X2

Posted: Fri Aug 14, 2015 2:05 pm
by FabSter
Hello,

Very strange this morning I when to started installaware and when it started the splash screen had X2 instead of X3. The icons still have X3 and the directory is also X3, when installaware starts I do not see the newer VM functions that X3 added that were there a few days ago.

Re: X3 turned partially back to X2

Posted: Mon Aug 17, 2015 8:57 am
by FrancescoT
Dear Fab Ster,

did you use the correct license file to activate the product?

Regards

Re: X3 turned partially back to X2

Posted: Mon Aug 17, 2015 9:29 am
by FabSter
Yes the automatic upgrade upgraded to x3 and it was working fine as x3, Btw I just recently purchased x2

Re: X3 turned partially back to X2

Posted: Mon Aug 17, 2015 1:48 pm
by FrancescoT
Dear FabSter,

X3 requires a specific license file to activate the product.

If you are eligible for the upgrade, (the grace period for a free successive major release upgrade, it's 90 days from purchase order), you can re-generate your personal license file to activate IA X3 from your personal account page.

Note!!
You must reinstall the product if you have already used a wrong license file.

Regards