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plug in error on uninstall

Posted: Mon Aug 17, 2015 4:28 pm
by mark2015
I am receiving an error when running the un-installation of my installer. The error states: Unable to load plug-in library. Please rebuild your project and make sure all required plug-ins are installed. Action skipped". I do not get any plug-in errors on install, just uninstall. There is also no mention of what plug-in is causing the issue. Why would this show up on uninstall and how can I determine what is causing the error?

Thanks.

Re: plug in error on uninstall

Posted: Tue Aug 18, 2015 8:58 am
by FrancescoT
Dear Mark,

you should verify the part of your script code that effectively does the un-install process.

By default there are two parts in the main script code which are responsible of the un-install process.

1-The first gets executed when the un-install runs within a Product Update process (Install Application Pre-Requisites - Code Region).
2-The second instead when the installed application is removed from Add Remove Program (Perform First Time or Maintenance Installation - Code Region).

That said and by default, only the script code described at point ONE uses a plug-in and more specifically, the "(Un)Install MSI Setup" plug-in.

Hope this helps you.

Regards