Uninstall error 1731
Posted: Mon Oct 03, 2016 2:51 pm
I'm seeing issue similar to one described in viewtopic.php?f=2&t=9431&p=34461&hilit=installation+package+out+of+sync#p34461
When the error occurs, a MSI log file is created in %TEMP% folder with following error:
Error 1731. The source installation package for the product XXXXX is out of sync with the client package. Try the installation again using a valid copy of the installation package XXXXX.msi'.
I'm curious how would I troubleshoot this. I checked MSI in \Windows\Installer folder and that seem OK. Do I need to check any specific registry to get location of MSI that get used during uninstall. Any help would be appreciated.
Regards,
When the error occurs, a MSI log file is created in %TEMP% folder with following error:
Error 1731. The source installation package for the product XXXXX is out of sync with the client package. Try the installation again using a valid copy of the installation package XXXXX.msi'.
I'm curious how would I troubleshoot this. I checked MSI in \Windows\Installer folder and that seem OK. Do I need to check any specific registry to get location of MSI that get used during uninstall. Any help would be appreciated.
Regards,