Apply Uninstall does not delete everything

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mikKummerfeld
Posts: 252
Joined: Sat Dec 03, 2011 3:07 am
Location: Konstanz, Germany
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Apply Uninstall does not delete everything

Postby mikKummerfeld » Tue Jan 31, 2017 5:04 am

Hey support,

I am using two different targetdir-variables in one setup

- TARGETDIRCLIENT
- TARGETDIRSERVER

When I uninstall, the content installed to TARGETDIRSERVER is still available.
Do you know why ? How can I solve that?

Heiko
Kind regards

Heiko Kummerfeld
MIK GmbH

Setup developer for .NET BI Software (12 products)
Head of quality assurance
technical consultant

FrancescoT
Site Admin
Posts: 5360
Joined: Sun Aug 22, 2010 4:28 am

Re: Apply Uninstall does not delete everything

Postby FrancescoT » Tue Jan 31, 2017 3:17 pm

Dear Heiko,

Did you store any file or did you update any of the installed file, under those directories and successively the product installation?

If true, this is the default behavior. Those directories will be not deleted at uninstall.

Regards
Francesco Toscano
InstallAware Software

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mikKummerfeld
Posts: 252
Joined: Sat Dec 03, 2011 3:07 am
Location: Konstanz, Germany
Contact:

Re: Apply Uninstall does not delete everything

Postby mikKummerfeld » Thu Feb 16, 2017 11:34 am

No, Just Install and Uninstall and these files remain. No files has been changed as EXE files are also the problem
Kind regards

Heiko Kummerfeld
MIK GmbH

Setup developer for .NET BI Software (12 products)
Head of quality assurance
technical consultant

FrancescoT
Site Admin
Posts: 5360
Joined: Sun Aug 22, 2010 4:28 am

Re: Apply Uninstall does not delete everything

Postby FrancescoT » Thu Feb 16, 2017 2:01 pm

Dear Heiko,

I am not able to replicate a similar issue.

If you have a chance to send a very minimal project that replicates the issue .... I will be happy to have a look.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

SteveDude
Posts: 253
Joined: Wed Apr 11, 2007 6:07 pm

Re: Apply Uninstall does not delete everything

Postby SteveDude » Sat Mar 11, 2017 5:21 pm

My software creates quite a few user data files, so in the uninstall I give the option of Removing User Data to make sure there is a clean uninstall. You can have the installer double check the existence of files left behind and script it to delete them. I have noticed on Windows 10, if an executable file is not code signed it will not always be deleted. This may happen more often on server installations, but unsure since I don't need that capability.


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