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Apply Uninstall does not delete everything
Posted: Tue Jan 31, 2017 5:04 am
by mikKummerfeld
Hey support,
I am using two different targetdir-variables in one setup
- TARGETDIRCLIENT
- TARGETDIRSERVER
When I uninstall, the content installed to TARGETDIRSERVER is still available.
Do you know why ? How can I solve that?
Heiko
Re: Apply Uninstall does not delete everything
Posted: Tue Jan 31, 2017 3:17 pm
by FrancescoT
Dear Heiko,
Did you store any file or did you update any of the installed file, under those directories and successively the product installation?
If true, this is the default behavior. Those directories will be not deleted at uninstall.
Regards
Re: Apply Uninstall does not delete everything
Posted: Thu Feb 16, 2017 11:34 am
by mikKummerfeld
No, Just Install and Uninstall and these files remain. No files has been changed as EXE files are also the problem
Re: Apply Uninstall does not delete everything
Posted: Thu Feb 16, 2017 2:01 pm
by FrancescoT
Dear Heiko,
I am not able to replicate a similar issue.
If you have a chance to send a very minimal project that replicates the issue .... I will be happy to have a look.
Regards
Re: Apply Uninstall does not delete everything
Posted: Sat Mar 11, 2017 5:21 pm
by SteveDude
My software creates quite a few user data files, so in the uninstall I give the option of Removing User Data to make sure there is a clean uninstall. You can have the installer double check the existence of files left behind and script it to delete them. I have noticed on Windows 10, if an executable file is not code signed it will not always be deleted. This may happen more often on server installations, but unsure since I don't need that capability.