WebRoot blocks InstallAware X6 Setup

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ckelsoe
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WebRoot blocks InstallAware X6 Setup

Postby ckelsoe » Tue Mar 07, 2017 7:22 pm

It flags DEPENDENT.EXE. It flags it as W32.Adware.Gen. What is in DEPENDENT.EXE that would cause that report?
Charles R Kelsoe
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FrancescoT
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Re: WebRoot blocks InstallAware X6 Setup

Postby FrancescoT » Wed Mar 08, 2017 5:48 am

it is definitely a FALSE positive ...there is nothing "special" in DEPENDENT.EXE.

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Francesco Toscano
InstallAware Software

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ckelsoe
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Re: WebRoot blocks InstallAware X6 Setup

Postby ckelsoe » Thu Mar 09, 2017 10:05 am

I have set exclusions, however, the install cannot find dependent.exe during the install process. I do not know how to work around that.
Charles R Kelsoe
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FrancescoT
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Re: WebRoot blocks InstallAware X6 Setup

Postby FrancescoT » Thu Mar 09, 2017 2:26 pm

Dear Charles,

as I have already said with other replies, unfortunately often it is not enough to just disable the AV and it may be necessary to un-install it.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE
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