the specified account already exists error

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premjeet.singh
Posts: 12
Joined: Thu Feb 13, 2014 12:17 am

the specified account already exists error

Postby premjeet.singh » Thu Jul 06, 2017 6:27 am

I am using Installaware 18. I have a master installer with single child installer(.msi). When master installer starts installation with child installer, the popup(message box) appears saying that "the specified account already exists". Then after clicking on "OK" button again popup appears saying that "Fatal error during installation".Then again after clicking on "OK" button the setup exits.

Please reply it as soon as possible.

FrancescoT
Site Admin
Posts: 4862
Joined: Sun Aug 22, 2010 4:28 am

Re: the specified account already exists error

Postby FrancescoT » Thu Jul 06, 2017 1:19 pm

Dear User,

unfortunately, without knowing what your script logic does, it quite difficult to say something about the issue you seem to have.

If you have a chance to send me a VERY MINIMAL PROJECT that replicates the issue (...in your case these should be two projects), I'll try to have a look.

Regards
Francesco Toscano
InstallAware Software Support

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frank may
Posts: 4
Joined: Fri Sep 21, 2018 2:28 pm

Re: the specified account already exists error

Postby frank may » Fri Nov 30, 2018 4:13 pm

I am having a very similar issue when launching a small second install.

The code for my second install is as below. It basically reads a value from a text file and then writes a shortcut to the windows/installer directory. This small install forces an admin user login.

Can you give me some direction as to what may be going wrong?

Thanks

Frank

Get Common Folder Location System->Windows Directory into WINDOWSINSTALLERDIR
Set Variable WINDOWSINSTALLERDIR to $WINDOWSINSTALLERDIR$\Installer
if Variable REMOVE Equals TRUE
Comment: Uninstall product
Apply Uninstall (get result into variable SUCCESS)
Set Variable PROGRESS to 100
else
Set Persistent Variable UPDATEEXE to
Set Persistent Variable LOCALAPPDRIVE to
Get Folder Location Other->Local Application Data into LOCALAPPDRIVE
Extract Parent Drive: LOCALAPPDRIVE
Read from Text File $LOCALAPPDRIVE$USERS\PUBLIC\PCUPDATE.TXT into Variable UPDATEEXE

Set Variable NATIVE_ENGINE to TRUE
Create Shortcut $WINDOWSINSTALLERDIR$\#TITLE# Updates to $UPDATEEXE$
Set Variable NATIVE_ENGINE to FALSE
Read from Text File $LOCALAPPDRIVE$USERS\PUBLIC\PCUPDATE.TXT into Variable UPDATEEXE
Write into Text File $LOCALAPPDRIVE$USERS\PUBLIC\output.txt from Value UPDATEEXE = $UPDATEEXE$ (at end of file)
Write into Text File $LOCALAPPDRIVE$USERS\PUBLIC\output.txt from Value WINDOWSINSTALLERDIR = $WINDOWSINSTALLERDIR$ (at end of file)
Write into Text File $LOCALAPPDRIVE$USERS\PUBLIC\output.txt from Value #TITLE# Updates (at end of file)
Apply Install (get result into variable SUCCESS)
Set Variable PROGRESS to 100
end


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