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Installaware and ZoneAlarm problem

Posted: Fri Jul 17, 2020 11:59 am
by HPT
Hello!

I am using InstallAware X4. I recently installed ZoneAlarm on my development PC. This caused InstallAware to stop working.

After installation of ZoneAlarm, miae.exe and miabuild.exe do nothing, they only enter a perpetual idle loop just after starting up and can only be terminated using Task Manager.

I examined the behavior of those programs at startup and noticed that they check for the presence of a certain dll in the ZoneAlarm endpoint security EFR directory and - if that dll is present - enter an idle loop. When the dll in question is renamed or removed, InstallAware editor and command line builder again start up and work normally.

My question is: for what purpose is this behavior implemented, and how can the problem be avoided without crippling ZoneAlarm?

Regards, Pentti

Re: Installaware and ZoneAlarm problem

Posted: Mon Jul 20, 2020 11:14 am
by FrancescoT
Unfortunately, there isn't so much to do.

Such Anti-Virus is altering the runtime process. There are various DLLs that needs to be loaded ...and NONE of these can be skipped to load.