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Not Supported
Posted: Fri Sep 25, 2020 6:35 am
by FakTorThis
I'm trying to make an installer for a game however when it finished and I try to run it, It says this program is not supported on your computer.
Re: Not Supported
Posted: Fri Sep 25, 2020 12:07 pm
by FrancescoT
You should provide some more information.
- Which IA version and edition are you using?
- Which is the target OS where you tested the package?
- Can you replicate the same identical issue with creating a new project from scratch(*)?
(*)for test purpose, you may create a dummy project from scratch which doesn't install any file.
1. From IA IDE select the Top Left InstallAware button, then from the menu: "New Project -> New Project Dialog".
From the New Project dialog select the basic template (Templates Tab) and then create your project.
Finally, you don't need to define any setup property, or to add any setup file. Just create the new IA project and then build it as it is by default.
Re: Not Supported
Posted: Fri Sep 25, 2020 3:23 pm
by FakTorThis
When I try a test it works fine. Is there some kind of limit as to how big the file can be?
Re: Not Supported
Posted: Mon Sep 28, 2020 11:26 am
by FrancescoT
No, there isn't any kind of limit.
For what concerns your error, this happens because you are trying to run a process which is not supported by target OS.
In other words, the Windows operating system may throw the error "This app can't run on your PC" when you try to run a program that is detected by the operating system as incompatible with that particular version of Windows. ... The most basic example is the attempt to run a 64-bit program on a 32-bit version of Windows.
So this error has nothing to do with InstallAware. It's not clear to me if you get the error while running the generated installer, or if this happens once the installation completes, and then you try to run the installed app.
A- If you receive the error while running the installer, this means that during the install you are executing a process which is not designed to run on the target OS architecture.
b- If you receive the error when you try to run the installed app, it's instead the app that is not designed to run on the target OS architecture.
I suppose you developed the App ...so you should know which OS architecture is supported by your app.