IA X12 installation works only on x64 OS's

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mwilner
Posts: 88
Joined: Fri Sep 18, 2009 5:55 am

IA X12 installation works only on x64 OS's

Postby mwilner » Wed Oct 21, 2020 9:40 am

I have switched from IA X6 to IA X12 and rebuild the project that formerly worked on both x64 and x86 OS's but now it fails on x86.
It complains that the application needs x64 OS.

What needs to be changed to allow the installer to work on both OS types?

Best regards,
Manfred Wilner

FrancescoT
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Re: IA X12 installation works only on x64 OS's

Postby FrancescoT » Wed Oct 21, 2020 10:41 am

I don't think this behavior depends on the switch from X6 to X12, honestly.

Can you please post a screen-shot of the error?
Francesco Toscano
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mwilner
Posts: 88
Joined: Fri Sep 18, 2009 5:55 am

Re: IA X12 installation works only on x64 OS's

Postby mwilner » Wed Oct 21, 2020 11:52 am

Thanks Francesco,
Here is a screenshot of the error.
ZDownloaderError.JPG
ZDownloaderError.JPG (28.69 KiB) Viewed 3406 times


Best regards,
Manfred Wilner

FrancescoT
Site Admin
Posts: 5360
Joined: Sun Aug 22, 2010 4:28 am

Re: IA X12 installation works only on x64 OS's

Postby FrancescoT » Wed Oct 21, 2020 12:54 pm

This should come out from your setup script ...due the presence of something similar in your code:
Get System Settings.png
Get System Settings.png (11.15 KiB) Viewed 3401 times

I suggest you to check also the application runtimes consumed by your project. It may be possible that you are including a RTM package which is designed for the x64 platform only.
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

mwilner
Posts: 88
Joined: Fri Sep 18, 2009 5:55 am

Re: IA X12 installation works only on x64 OS's

Postby mwilner » Wed Oct 21, 2020 1:29 pm

Thank you Francesco.

The problem lay actually in the VS dependable that got included and was the only thing that has changed.
In the top of the checkvc14rtm_update1_x64 (included in IA installation) has a check for the 64 bit OS but for some reason there were both included without a check on the OS.
Now surrounding those two scripts with an OS check it works.

Thank you for your help.

Best regards,
Manfred Wilner


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