Unable to change features in my installation

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NeeeeB
Posts: 12
Joined: Mon May 17, 2021 2:32 am

Unable to change features in my installation

Postby NeeeeB » Tue Sep 06, 2022 3:20 am

Hi,
We have bought a Studio license last year.
At this time, dialog editor was installed, and I've modified many dialogs.
Today, I wanted to modify again one of the dialogs to add choices to a combobox.
Installaware told me that Dialog Editor is not installed (??? didn't modify anything at all on the computer...) and that I should install it by running the Modify/update/repair from programs and features.

I've launched the setup, selected Dialog Editor to be installed (I truly can not understand why it is not installed anymore...), but now I do have that error every time I try :

Image

What am I doing wrong ? (ofc computer has acces to internet since I'm writing this message on it)
And why did the Dialog Editor uninstalled itself ?

PS: InstallAware X13 Studio license.

NeeeeB
Posts: 12
Joined: Mon May 17, 2021 2:32 am

Re: Unable to change features in my installation

Postby NeeeeB » Wed Sep 07, 2022 2:12 am

No help here, no answer from the "support" (support@installaware.com), that's really nice for a 3k € license !!!
:o :o

FrancescoT
Site Admin
Posts: 5360
Joined: Sun Aug 22, 2010 4:28 am

Re: Unable to change features in my installation

Postby FrancescoT » Wed Sep 07, 2022 6:54 am

...you should have received a reply by email.
Francesco Toscano
InstallAware Software

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