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Freshly created License X15 does not work

Posted: Mon Oct 17, 2022 2:54 am
by AlejandroNehring
I Installed InstallAware X15
I generated, downloaded and run the license installer
if "Run Installaware now" on the last screen of the licende installer is checked, InstallAware X15 runs.
On the next start InstallAware X15 tells:
"Thank you for Trying InstallAware" and wants me to buy a new license.

I repeated to generate and download and run the license installer. Same result.

I noticed, that the size of the license installer exe changes:
10.225.387 Bytes (generated on August 12th, 2022)
10.225.498 Bytes (generated on October 17th, 2022 09:22)
10.223.401 Bytes (generated on October 17th, 2022 09:32)

Re: Freshly created License X15 does not work

Posted: Mon Oct 17, 2022 6:03 am
by FrancescoT
Do you have any Third Party AV installed?
Looks like an installed AV is corrupting your license file.

Re: Freshly created License X15 does not work

Posted: Mon Oct 17, 2022 7:46 am
by AlejandroNehring
no, it seems, as if only windows defender is active.
I deactivated windows defender, created a new license file, downloaded and run it .
Same result.
than I activated windows defender again.

Re: Freshly created License X15 does not work

Posted: Tue Oct 18, 2022 6:21 am
by FrancescoT
Please contact: support@installaware.com

Re: Freshly created License X15 does not work

Posted: Thu Nov 17, 2022 4:01 am
by AlejandroNehring
Hello Francesco,

I contacted support@installaware.com on October 26th. Up to now no answer. Now I sent my again to the support