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.MSI causes "The system administrator has set policies to prevent this installation" error
Posted: Tue Nov 21, 2023 1:50 pm
by axisuser
When setting my InstallAware X16 project to output a .msi file the resulting installation doesn't work on Microsoft servers. I can run the .msi in Windows workstations but not servers like 2016 or 2019. I get the error "The system administrator has set policies to prevent this installation." Why is this the case? These are generic server installations and have no policies set regarding .msi files. If I set the project to .exe then everything works fine. My customers are expecting .msi files. Why doesn't this work?
I'm used to Install Shield where this was trivial.
Re: .MSI causes "The system administrator has set policies to prevent this installation" error
Posted: Wed Nov 22, 2023 2:36 pm
by axisuser
This only happens on servers
Re: .MSI causes "The system administrator has set policies to prevent this installation" error
Posted: Fri Dec 15, 2023 1:08 pm
by BartWilson
Could this have something to do with the UAC settings in your IA project file? Many of the projects I work with use the "Elevate Administrators Only (highest Available)" setting. Not sure I tested my .msi installer on a server setup given it is designed to run on a specialized Windows 10 or 11 box.
I saw no one answered here for about a month.
Re: .MSI causes "The system administrator has set policies to prevent this installation" error
Posted: Fri Dec 15, 2023 2:16 pm
by axisuser
This issue doesn't seem to present itself on workstation but only servers. I think it's UAC related but only in a way that effects IA .MSI files. We have moved to .EXE files for now.
Re: .MSI causes "The system administrator has set policies to prevent this installation" error
Posted: Wed Jan 10, 2024 12:18 pm
by axisuser
When I run .msi installation from other vendors they run without issue. Only the .msi files created with IA cause the error in Windows servers.
Re: .MSI causes "The system administrator has set policies to prevent this installation" error
Posted: Mon Feb 12, 2024 6:57 pm
by JohnGaver
axisuser wrote:When I run .msi installation from other vendors they run without issue. Only the .msi files created with IA cause the error in Windows servers.
A system policy affecting all MSI files could not logically be affecting only Install
Aware built packages.
Re: .MSI causes "The system administrator has set policies to prevent this installation" error
Posted: Tue Feb 13, 2024 6:20 am
by FrancescoT