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X17 single-Exe silent installations always crashing - no problem with X16 Builds

Posted: Wed Feb 05, 2025 8:10 am
by Wolfgang Guertl
Hi to all

I am facing big problems with any installation project using X17 (34.00 and 34.01) creating single exe setup packages.

If the builded package is started with the /s switch the setup package is spawning multiple times, then it crashes or hangs. It is repreduceable. Starting the installation without /s and with GUI it is working as expected. A downgrade to X16 and rebuild the setup is the only solution at this time.

look at the attached 7zip file. It contains a sample project based on a X17 Template and a screen recording of a silent installation showing spawning and crashing in the detail process view of task manager.

This problem is reproduceable with any of my current setup project upgraded from X16.

an suggestion or help would be very appreciated.

best regards from Austria

Wolfgang

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Posted: Wed Feb 05, 2025 10:31 am
by JohnGaver
Many thanks for the reproducing project, Wolfgang!

Our team are already investigating this issue - please stay tuned for updates.

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Posted: Wed Feb 05, 2025 12:12 pm
by JohnGaver
Would you please extract the files inside http://www.installaware.com/patch.7zip into your X17 folder (typically C:\Program Files (x86)\InstallAware X17), rebuild your project, and advise us if this addresses your concern?

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Posted: Thu Feb 06, 2025 3:43 am
by Wolfgang Guertl
Same problem - not fixed -> video provided

Wolfgang

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Posted: Thu Feb 06, 2025 5:15 am
by JohnGaver
Thanks Wolfgang, we'll update you again soon.

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Posted: Thu Feb 06, 2025 6:32 am
by JohnGaver
Could you please try the same exercise with http://www.installaware.com/patch1.7zip instead now, and let us know what happens?

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Posted: Thu Feb 06, 2025 1:06 pm
by Wolfgang Guertl
Hi John!

It costs me about 2 hours run a single test (deinstall X16, install X17, build, test+record video, compress. etc, deinstall X17, install X16)
I did upload a sample project where the bug is reproduceable. My development machine is a Win11 Enterprise 24H2 Computer. I do not have 2 hour spare time every working day


Wolfgang

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Posted: Mon Feb 10, 2025 4:17 pm
by JohnGaver
Fair point, fixed in 34.03.

Re: X17 single-Exe silent installations always crashing - no problem with X16 Builds

Posted: Wed Feb 12, 2025 4:14 am
by Wolfgang Guertl
Yes X17 34.03 does fix the problem.

Thank you!

Wolfgang