InstallAware

Hi,

I am trying to use your patching mechanism, but somehow I can not get it to work.

Not to mention that help on this issue is poor. An example (as already mentioned in other posts) would be highly appreciated.

My problem is following:
I uploaded the file with generated patch (_setup.exe) and updates.ini file to the server. The installaware setup correctly downloads and reads updates.ini file and informs me that there is a new version for download. It is preselected in the list, all I have to do is click on 'Download'. A split second later a new balloon is showed, telling me that a file was downloaded (which was not the case). I can open the update form, but the 'Update Title' field is empty (see the screenshot).

What is the problem? I do not quite understand how is the info from ini file connected to generated patch file?

Thanks for your support!
peop

File Attached:

Install_Form.JPG

This doesn't appear to be a problem with the patching mechanism that you are experiencing.

I think the problem is with the delivery of the web updates. The download is not succeeding, and maybe you have some configuration errors in the INI file, or your web server.

Please press F1 in the following visual views for more information:
Project Properties, Update Packs, Versions

Well I don't thnik there is a problem with the web server - it is possible to manually downolad the patch file without problems. However, I do not see the name of the patch file anywhere in updates.ini file. I have read all the help topics you mention already. I generated my patch file with defined update pack and connected previous version to it but still... Am I missing something here?

Here is the content of my ini file:

[Update Packs for Versions]
1.0=Test_Setup
[Test_Setup]
URL=www.mysite.com
Description=Test
Reboot=No
Silent=No
Parameters=

thanks,
peop

The URL is the URL to your main site. It is not the URL to your actual patch file!

MichaelNesmith wrote:The URL is the URL to your main site. It is not the URL to your actual patch file!

I have already tried with URL=www.mysite.com/_setup.exe
It did not work.

Sorry, there's really nothing more I can suggest or help you with, unless you provide more details on what's going on!

The URL should be a complete URL/path to the update setup. This url, when copied and pasted into a browser should start the download, if it does and it is EXACTLY the same in your ini file, the update mechanism will work everytime.

For your reference, here is a live updates.ini file generated by IA that works everytime. Please note, we use ftp instead of http, which does not matter to IA, the IA Download Files plugin works with either ftp or http.

[Update Packs for Versions]
7.50.3258=7.50.3260
[7.50.3260]
URL=ftp://mediadentusa.com/MDPMServer/MDPMServer_Install.exe
Description=Fixes
Reboot=No
Silent=Yes
Parameters=

Jimo, thanks for support. It seams that the URL must be completely written, beginning with http:\\\\... in order to get the file downloaded.

There is a problem on installation of update if the program is already running - the installer can not install the new version over the running one. But I hope it will not be a great problem for end users.

Best regards,
Petar Opacic