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UNSOLVED / uninstall problems (vista)
Posted: Tue Apr 03, 2007 4:56 am
by pkeil
IanM posted a major problem here:
http://forums.installaware.com/viewtopi ... +uninstall
He never got a response and I am wondering why. This must affect a lot of users.
I am not able to uninstall our setup on vista machines for the same reasons, too. It works under every other Windows version like XP or 2k.
So ...?
Posted: Tue Apr 03, 2007 6:44 am
by pkeil
Ok, i just discovered that the uninstall problems are depending whether you use a flash movie in your setup or not.
If so, you will be not able to uninstall under vista. Alpha is the style i used for my test setup. Totally strange i think.
Posted: Wed Apr 04, 2007 3:18 am
by neillans
Curious - I'll see if i can get someone in Dev to investigate this.
I wonder if it is due to Vistas new security on ActiveX objects (and therefore flash).
Posted: Wed Apr 04, 2007 5:20 am
by pkeil
its really strange. i bought the studio edition yesterday and removed the flash movie ... pictures are all i need in this case.
Posted: Sat Apr 07, 2007 3:43 pm
by MichaelNesmith
This has been confirmed to be an issue in Vista. For some reason, when a Flash control is created, the Windows Installer engine cannot be accessed during uninstall!
R&D has built in a workaround - when Vista is used and the Flash control is being run, the Windows Installer engine will be accessed in a different way. An update should be available soon.
Posted: Tue Apr 10, 2007 2:52 am
by pkeil
nice to hear ... thanks