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new activation
Posted: Tue Aug 30, 2005 11:23 pm
by mlehman7153
I just purchased your product on-line and received a serial number. After installing the 20gb file that I downloaded I get two options:
1) buy the product
2) 30 day trial of the product
How do I enter the serial number to license the product?
Posted: Wed Aug 31, 2005 6:18 am
by sinan
Please follow the instructions in your activation email. Please contact me privately if you have not received your activation email.
Still won't work
Posted: Wed Aug 31, 2005 12:31 pm
by mlehman7153
OK,
so I chased down the e-mail from purchasing; got the program activated; and now when I cleck "new" under [advanced options/run programs] I get the following error:
Access violation at address 00627451 in module 'mia.exe'
I have completely uninstalled and reinstalled the app with the same symptom. I did not get this error before the prooduct was activated
is there anyone out there???
Posted: Wed Aug 31, 2005 2:04 pm
by mlehman7153
You have no telephone support, How do I get technical help with your product?
I'm very close to returning the product and desputing the AMX charges.
Posted: Wed Aug 31, 2005 2:41 pm
by sinan
Do not panic
This was a problem in the product that has now been resolved. Simply log on to your user account, regenerate and reinstall your license. Then it will work fine.
Thanks for reporting this!