InstallAware

I am using version Installaware Studio Admin 5.31 and am having trouble getting patches working. I have been through the help and several of the topics in this forum. The issue is that I am creating web installs and web patches. When the patch runs, it asks for setup sources. I do not know what it is looking for, and I have not been able to run a logged patch installer. When I run the patch installer with the logging command line indicated in the help, I do not get a log.

The web install includes several prerequisites and 4 web blocks I create in the setup script. 1 block is mandatory and 1 of the other 3 blocks is installed based on a choice in a custom dialog. I built the web install yesterday, updated my deliverable (the main program, not any web blocks), and ran the patch this morning. I install the web installer from the web, and it works without issue. When I run the patch installer, it asks for setup sources.

I am using the default settings, where a new revision code is generated for each installer. The product and upgrade codes are the same. When I cancel from the Setup Sources prompt, it indicates an error on line 517 of the script, but my install script does not have that many lines. I generated the patch with the following options: Include Whole Files Only, Ignore Missing Files, Leave Debug Files.

Any help would be appreciated. I am really trying to get the logging to work so I can determine what it is looking for.

Also, I did have patching working with 5.1 several weeks ago when we were in a test environment. My installer's structure has not changed since I did the upgrade.

Are you using any Third Party Plugins?

Sepecifically Write Registry persist or Bundle Files?

Good point! I am using the Install Font and the File Bag plug-ins. The File Bag plug-in is used for all of the Web Media Blocks, which themselves are third-party installers I call silently from the install script with 'Run Program'. It had slipped my mind that I switched to the File Bag plug-in when I upgraded to Installaware 5.31.

I am writing registry settings using the 'Write Registry' script command, is that the plugin you are referring to?

Good point! I am using the Install Font and the File Bag plug-ins. The File Bag plug-in is used for all of the Web Media Blocks, which themselves are third-party installers I call silently from the install script with 'Run Program'. It had slipped my mind that I switched to the File Bag plug-in when I upgraded to Installaware 5.31.

I am writing registry settings using the 'Write Registry' script command, is that the plugin you are referring to?

One of the plug-ins you're using needs access to the setup sources. I suspect the File Bag plug-in might be needing source access. Are you executing the File Bag plug-in on any line of your script when patching?

The File Bag plugins are all defining web media blocks in the 'Perform First Time or Maintenance Installation' Region of the script, followed by the [OFFLINE FILES] section and then the COMPILER IF 'Apply Patch' command. So, yes, I think that it is including the File Bag plug when running the patch.

Update: I changed the script to use 'Install Files' instead of File Bag. The files are downloaded to a folder under the $TARGETDIR$, they are used to run third party installations, then the folders are deleted at the end of installation. I had to regenerate the webmedia blocks to make the initial installation work once I made the changes, but now the patching is working as expected. Thanks for the help!