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Has been happening since IA 10, Dialog shows up white
Posted: Thu Mar 21, 2013 8:10 am
by ckaware
Hello,
Why would this be happening!?!
When you proceed with installation, occasionally a screen shows up white (all objects are not displayed.)
When I click previous to go back to the Choose Folder Dialog I see the following (attached).
If I drag the window off and off the screen it refreshes.
This has been happening since IA 10. Why? (even the cancel button disappears)
Thanks,
CKAWARE
Re: Has been happening since IA 10, Dialog shows up white
Posted: Thu Mar 21, 2013 8:39 am
by FrancescoT
Dear CKAWARE,
honestly, I don't know.
If you can send a very minimal project (... including just the dialogs you used), I will try to verify it.
Regards
Re: Has been happening since IA 10, Dialog shows up white
Posted: Thu Mar 21, 2013 11:03 am
by ckaware
Thanks,
I've sent you an email with a project, the dialogs.
I have tried turning Glass off, I've tried removing that background image and it still happens.
I've seen this (as well as customers) on Windows 7/ Windows 8...
To fix the issue as it occurs you literally drag the installer off/ then back onto the screen.
Chris
Re: Has been happening since IA 10, Dialog shows up white
Posted: Thu Mar 21, 2013 12:10 pm
by FrancescoT
I received your file.
will be back as soon as possible or if I require any additional info.
Regards
Re: Has been happening since IA 10, Dialog shows up white
Posted: Fri Mar 22, 2013 12:33 pm
by ckaware
FrancescoT wrote:I received your file.
will be back as soon as possible or if I require any additional info.
Regards
Thanks Francesco,
It's mind boggling as to why this is happening.
Chris
Re: Has been happening since IA 10, Dialog shows up white
Posted: Fri Mar 29, 2013 9:07 am
by ckaware
So this is happening when Windows is using visual themes/ styling. If I turn off AERO themes etc. it will not have this refresh issue.
Re: Has been happening since IA 10, Dialog shows up white
Posted: Fri Mar 29, 2013 11:08 am
by FrancescoT
Dear Ckaware,
as I already told you by email, the problem is caused by one of your dialogs.
If you replace that dialog ("clicustom"), with any other dialog, your package works fine.
I suspect exist something with that particular dialog resource causing the issue (... probably the dialog resource file is corrupted).
Regards
Re: Has been happening since IA 10, Dialog shows up white
Posted: Tue Apr 02, 2013 12:33 am
by bertclark
Having the same problem....has anybody found the solution!!
Re: Has been happening since IA 10, Dialog shows up white
Posted: Tue Apr 02, 2013 11:13 am
by FrancescoT
Dear User,
as I said with my previous reply, the issue reported by Ckaware seems to be caused by a dialog resource used by his project ( ... maybe corrupted).
If you believe that this doen't apply in your case, please provide a very minimal sample project that replicates the issue and I'll verify it.
Regards.
Re: Has been happening since IA 10, Dialog shows up white
Posted: Fri Apr 05, 2013 6:04 am
by ckaware
I figured it out!
One of my dialogs had the formstyle set to fsStayOnTop I changed this to normal and it now works
.
CKAWARE
Re: Has been happening since IA 10, Dialog shows up white
Posted: Fri Apr 05, 2013 8:50 am
by FrancescoT
... very very happy that you solved
!