InstallAware

Hi,

I get list index out of bound during installation. The progress text at this time is "pin shortcuts". The line number in the message points to the line where Apply Install is called. What could be the problem. On most computers the installation works but we have at least one computer where the issue occurs.

Best regards!

Dear Alibaba,

... are you sure that those calls to "WriteToLog" are not causing your issue?

Regards

Ah you mean it is the same issue like here:
viewtopic.php?f=2&t=9767

I don't think so because it is an other error message and also it happens during apply install where no "write to log file" command is done.
Also it is working on this computer with a previous version of our setup.

I will try to make an verbose log, maybe it helps to get more information.

Any ideas?

Dear Alibaba,

if the error is not caused by the used plug-in ... probably exist an incorrect IF END sequence with your script.

If you can send me a reduced version of your project (very minimal) I can try to verify what happens.
If you you prefer, you can use support@installaware.com to send it to me.

Regards

Hi Francesco,

no - there is no such problem. The installation works on most computers but at least one PC has this problem. I have no idea what could be the problem, I just thought you can imagine anything...

I will try to get a verbose msi-log, maybe this helps...