DELL Sonic Wall recognizes IA built setup as Trojan

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alibaba
Posts: 314
Joined: Fri Jun 26, 2009 8:46 am
Location: Thuringia, Germany

DELL Sonic Wall recognizes IA built setup as Trojan

Postby alibaba » Fri Feb 07, 2014 12:24 am

Hello,

can anyone confirm that the hardware firewall "DELL Sonic Wall" recognizes every with InstallAware generated installation as Trojan (Menti.HURZ).

I checked our installation with Avira, Sophos and Virus total but none of them found a virus inside the installation.

Has anyone encountered a similar problem?

Best Regards!
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FrancescoT
Site Admin
Posts: 5360
Joined: Sun Aug 22, 2010 4:28 am

Re: DELL Sonic Wall recognizes IA built setup as Trojan

Postby FrancescoT » Fri Feb 07, 2014 11:34 am

Dear Alibaba,

do you use a certificate to sign your installer?

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

alibaba
Posts: 314
Joined: Fri Jun 26, 2009 8:46 am
Location: Thuringia, Germany

Re: DELL Sonic Wall recognizes IA built setup as Trojan

Postby alibaba » Mon Feb 10, 2014 1:49 am

Yes of course, the installation is correctly signed.

Also I cannot find any infos about an menti.hurz trojan...

FrancescoT
Site Admin
Posts: 5360
Joined: Sun Aug 22, 2010 4:28 am

Re: DELL Sonic Wall recognizes IA built setup as Trojan

Postby FrancescoT » Mon Feb 10, 2014 11:39 am

Dear Alibaba,

I am really sorry, but I don't know how can you on this specific issue.

Anyway, I just tried to search info on "menti.hurz trojan" ... as you I haven't found any info.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

langoroth@gmail.com
Posts: 2
Joined: Fri Apr 10, 2015 4:42 pm

Re: DELL Sonic Wall recognizes IA built setup as Trojan

Postby langoroth@gmail.com » Thu Feb 02, 2017 4:45 pm

The only solution I found to this, was to turn off my internet and then to try the installation again. Not great, but at least it worked.


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