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Error Reading From File

Posted: Tue Feb 25, 2014 10:34 am
by kpm30519
Hi--
I am using IA2012. About 10% of our users report the following error during installation.

InstallerError.jpg
InstallerError.jpg (16.69 KiB) Viewed 3769 times

(Everything from OFFLINE forward tends to change.) It happens on all OS's, with no discernable pattern. We have discovered that deleting the Program Data\{C250B0~} folder and restarting the installation OR ensuring the user has full permissions to the folder resolves this issue, however I am being pressed to find a permanant solution. Ideas?

Re: Error Reading From File

Posted: Tue Feb 25, 2014 12:20 pm
by FrancescoT
Dear User,

if you want I can try to test your package.

Anyway, it could due an anti-Virus application.

is your package signed?

Regards