What is included in Gold support?

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KlausBudmiger
Posts: 1
Joined: Thu Mar 12, 2020 5:26 am

What is included in Gold support?

Postby KlausBudmiger » Mon Apr 04, 2022 1:44 am

Hi good morning
I have Studio Maintenance 2 years and Studio Gold support. What exactly includes Gold support?
Does it include the installation of the current version (I am using version X12)?

FrancescoT
Site Admin
Posts: 5273
Joined: Sun Aug 22, 2010 4:28 am

Re: What is included in Gold support?

Postby FrancescoT » Tue Apr 05, 2022 12:16 pm

Gold support only covers direct technical support.
While "Maintenance" includes Free major product upgrades.

Therefore if you have an active "Maintenance Plan", you can get any "Free major product upgrade" that gets released during its validity.

Hope this helps you.
Francesco Toscano
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