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What is CrossGrade option?

Posted: Mon Dec 06, 2004 6:21 pm
by Ishana
I noticed that you had a corssgrade option in your shooping cart/web store and nowhere does it mention what that is?

Is this where a user owns a competitive product?

I own Wise and Setup Factory both....and now looking into moving to Windows Installers. :)

Can you please explain in your terms?

Posted: Mon Dec 06, 2004 6:24 pm
by sinan
A crossgrade is when you are upgrading from a competing product to InstallAWARE. Only products from the following companies qualify for a crossgrade:

o InstallShield
o Wise
o ZeroG

Since you have a version of Wise, you can order with the crossgrade option. You do need to send us a fax/scan of your product manuals cover page or your product serial number to validate the crossgrade.