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InstallAware 17 not installing on Windows 8.1

Posted: Thu Oct 03, 2013 12:30 pm
by keithomas2
Hi, I'm trying to debug issues with our product installer causing a bsod on Windows 8.1. Our installer is built using InstallAware 17. To debug my problem I created a debug version of my installer and then tried to install InstallAware 17 on Windows 8.1. Unfortunately the InstallAware 17 install itself just silently fails. I see the verification dialog (see screenshot) for a while but it then just goes away.

As per the attached screen shot I'm using,
- Windows 8.1 Pro Preview, Build 9431

I'm stuck as to my next steps.

Re: InstallAware 17 not installing on Windows 8.1

Posted: Thu Oct 03, 2013 12:42 pm
by FrancescoT
Dear keithomas2,

... let me check.

Regards

Re: InstallAware 17 not installing on Windows 8.1

Posted: Mon Oct 07, 2013 12:04 pm
by FrancescoT
Dear keithomas2,

Just tested and IA 17 installs correctly on WIN 8.1. I can only suppose that there is a problem with your OS.

Regards

Re: InstallAware 17 not installing on Windows 8.1

Posted: Fri Mar 14, 2014 12:21 am
by AdalDiaz2
Hello Keith, i just have updated from Windows 7 to Windows 8.1 and my version is IA 17, could u fix ur issue? i actually can't find the password, but i have requested anybody for it... well my question is, does this version has any uncompatibility with Windows 8.1?

Regards!

Re: InstallAware 17 not installing on Windows 8.1

Posted: Fri Mar 14, 2014 5:44 am
by FrancescoT
Dear AdalDiaz2,

... as I already said with my previous reply, IA 17 works fine on WIN 8.1.

Regards