InstallAware

Hi,

we are encountering a sudden surge of problems in our installations. Many of them have the following line:
This has been working fine for years until recently when we started getting the multiple reports from users encountering this problem when running the installer:

"Runtime error in setup script:

Source File: DD3
Line Number: 473

'' is not a valid integer value"

This seems to happen mostly on Windows 8, but we do have a few Windows 7 reports. The setup files have not been changed recently.

The line numbers always point to the code line given above.

Any idea what is happening here?

Dear Uthoroc,

at first look your Download File command seems to be correct and for what I see, it seems not to be the the offending line.

Unfortunately, it's quite difficult to share a possible suggestion by the only information you posted.

for test purpose, did you try to comment-out that line of code in order to verify if the error still persist?

Regards

The problem is that it is not generally reproduceable. The error does not appear on my development system, nor my test system.

I know that the rest of the setup executes fine, because the customers can run a file manually and everything is fine after that.

I'm currently trying to set up someone with the problem for testing. I'll let you know when I have more information.

Is your setup localised? You may have a mismatch between the English source and the translations.