InstallAware

One of my customers is reporting back that they are getting this message when trying to uninstall the app:


"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. Error code is 2318."


Any ideas what this message code is?

That looks like an error code for Winodws Installer. Error code 2318 is "File does not exist" So it looks like you have a file in your windows instller table that is not in your project. you mighr want to double check that all of the files for your project are still where they should be.