Page 1 of 1

Web Install delay right after download completed.

Posted: Mon Mar 23, 2009 8:14 pm
by ScottBM
I have completed the web installer creation, it works fine and if you wait long enough it will completely install everything that is needed.

After doing many demos for my bosses, they noticed something that I never really did: A delay in the setup process right after it gets to the 100% of download completed.

For example:

Option A (selected and being downloaded from installer menu) 80 Megabytes.

Downloading progress is fine and once it hits 100% completed there is a 55 second(ish) delay between the 100% completed message to the Extracting files message.

During this delay there is no message as to what is happening and it "appears" to be frozen or non responsive. Then it moves to the extracting process and is fine after this.

After option A is completed downloading and installing it moves on to Option B which was selected (400 Megabytes)

Same issue occurs only there is around a 5 minute appear to be frozen or non responsive delay that happens right after the 100% download completed status message and before the extracting files message.

What they want to know is if this delay is something on our side or on the extractors side, and if this delay cannot be helped, is there a way to add a custom message or some type of status letting the person installing know that its still in the process of installing.

Any help would be great thanks.
-Scott

Re: Web Install delay right after download completed.

Posted: Tue Mar 24, 2009 7:58 pm
by glenharvy
ScottBM wrote: Any help would be great thanks.
-Scott
Tell your bosses that the downloaded file must be checked for correctness (CRC etc) as well your corporate virus protection needs to extract and check each file.

That should shut the bosses up as well as impress them 8)

Now what is really happening I haven't a clue but I'm sure if you write another program that does all that, shows a corporate type messagebox, and is called by IA (or even the other way around) then evryone will be able to sleep better :D