Page 1 of 1

Trying to download new version - Download corrupt

Posted: Mon May 18, 2009 7:41 pm
I just downloaded the 1gig full install and tried to run the new IA 9. After entering the install password (same as last version), it returns "Download corrupt, please obtain a fresh copy if this file" no matter what password I enter.

I then downloaded the small (no runtimes) version of the IA 9 installer with the same results. I then tried on 2 other machines with the same results.

Has anyone been able to download the new version? Am I doing something wrong?

Posted: Tue May 19, 2009 2:24 am
by luisl
Hi,

This one caught me too - the download probably isn't corrupt.

The password has changed for the new version. You have to resubmit your email to get the new password.

Luis

Posted: Tue May 19, 2009 11:17 am
I figured it out ... I was sent an automated email after downloading the trial with the old password. I resubmitted a download request and got the correct password.

I strongly recomend that IA changes the "download corrupted" with perhaps something more accurate such "incorrect password or download corrupted". Getting the misleading message right off the bat might not be the best way to appeal to new customers.