Install/Remove MSI Package doesn't uninstall
Posted: Thu Oct 29, 2009 9:04 am
I'm trying to uninstall a previous version of our product. The installer for this version is not yet done in InstallAware, but in Inno Setup.
I've used the Insted tool to determine the package GUID and cross referenced this with the registry, it matches.
I made sure that the option "Package is InstallAware generated installation" is turned off.
Also the previous product version is in the Add/Remove Programs list in the Control Panel.
If I try and execute the script, I get a clear message that "this action is only valid for products that are currently installed".
What gives? The product is installed, it's even in the Add/Remove Programs. I don't know how to debug this issue. Does anyone have any pointers for me?
I've used the Insted tool to determine the package GUID and cross referenced this with the registry, it matches.
I made sure that the option "Package is InstallAware generated installation" is turned off.
Also the previous product version is in the Add/Remove Programs list in the Control Panel.
If I try and execute the script, I get a clear message that "this action is only valid for products that are currently installed".
What gives? The product is installed, it's even in the Add/Remove Programs. I don't know how to debug this issue. Does anyone have any pointers for me?