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Files will not be installed on the target PC

Posted: Thu Nov 19, 2009 7:47 am
by Zero-G.
Hey
I use Installaware 9 Moya
I have created a .NET Setup and tried to create a setup.
When I first tried to install it on a target machine, it doesn't work - The shortcut I created cannot be found.
By searching around, I found out, that the files, I add by drag/drop in the designer will not be installed/copied to the target machine, the files are packed, but will not be copied.

What am I doing wrong? - Anyone there who can help me?
I have a gold support - but they don't answer for 1 day now (I am getting frustating...)

THX

Posted: Sun Nov 22, 2009 5:21 pm
by neillans
Afraid we need more information to investigate this ... specifically the project or logs would be a good start :)

You say you have emailed Gold Support? Did you get an automated email back with a reference number that I can use to lookup further details? Can't see anything in the system.

Posted: Mon Nov 23, 2009 9:06 am
by Zero-G.
Hey

I tried today again. - I don't got an automatic mail, I only got the information from the mail program, that it was delivered correct.

I tried this moment again - Hope it works now

But I attached the project as well.

File Attached:

Visual OPT .NET.zip

Posted: Mon Nov 23, 2009 9:41 am
by Zero-G.
Hey again

Here I attach the log-file as well!

PS: I don't get an automatic mail back from your server. - Maybe I am blocked?

THX

File Attached:

logfile.txt