Another 'Setup resource decompression failure'
Posted: Thu Jul 29, 2010 2:03 pm
I'm running InstallAware 9 R2 ( Build Moya.sp2.052710 ). I've replaced my mia.lib with the one posted in the first topic. I have a user running Windows 7 x64 with Chinese local and a Chinese user name which is getting the 'Setup resource decompression failure' on his machine. I've read this topic and this topic. I'm running InstallAware 9 R2 ( Build Moya.sp2.052710 ). I've replaced my mia.lib with the one posted in the first topic. I have not been able to reproduce this on a system in the office yet.
What's the next step here? Is there any logging that can be done on the users machine to help determine what is going on? I'll continue to attempt to reproduce it here but if that's not possible for some reason I'd still like to determine a way to fix the issue. I was able to create anew simple installer using 9 R2 and it still showed the issue on his machine so I don't think the problem is with our installer.
What's the next step here? Is there any logging that can be done on the users machine to help determine what is going on? I'll continue to attempt to reproduce it here but if that's not possible for some reason I'd still like to determine a way to fix the issue. I was able to create anew simple installer using 9 R2 and it still showed the issue on his machine so I don't think the problem is with our installer.