InstallAware

Hi!

I'm using InstallAware Developer 10.10. (The project is imported from an previous IA express project.)

When "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\My Pictures" is pointing to a non existent folder the installation fails.

I have in my install project newer used the My Pictures folder. I see no reason that my end user should have an hassle installing my application even with this wrong setting. The error message is also cryptic, just referring to a path that is wrong. There is no information in the error message to solve this.

Regards,
Tor Stenvaag
Agromatic AS
Norway

Dear Tor,

I am not sure I understand the problem - what exactly is the error?
By the way, please use Get Folder Location - it is a lot easier than reading registry values

I'm not reading from the registry! A customer tried to install our product, created with IA 10.10. The installation failed with an error message. This is not a generic error, a lot of customers have installed without any problem. We used a lot of time tracing this error to a non existent path in the above mentioned registry setting. I can reproduce the error when I change the above mention registry value (in my registry!) to a non existing folder location. The installation fails. Changing back to a correct folder, the installation has no problem. I assume this is a IA bug. There is no reason that the installation needs to fail, at least not when my installation is not using any "My pictures".

Regards,

Tor Stenvaag
Agromatic AS
Norway

Dear Tor,

Could you please send a project that reproduces this to support at installaware.com? I was unable to reproduce this here.