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Transfer to New Computer

Posted: Fri Jul 15, 2011 1:02 pm
by drizzo
Hi,

I have InstallAware version 8 on a vista machine. How do I transfer software to my new Windows 7 notebook machine. I tried copying the downloaded file from when I origionally purchased the software to my new computer. It asked me to supply a password which I did from original setup. But then it told me that it could not perform set up - that the file was either corrupt or the password was incorrect and to try downloading the file again. What to do?

Thanks
Dan Rizzo

Re: Transfer to New Computer

Posted: Sat Jul 16, 2011 11:55 am
by giaviv
Dear Dan,

Did you backup your original installation files? Are you sure you are entering the right password that was emailed to you when you downloaded the version?

Re: Transfer to New Computer

Posted: Mon Jul 18, 2011 12:50 pm
by drizzo
Hi Aviv,

Yes to the best of my knowledge I am using a backup and I have the password. I haven't done anything with this for over 2 years so I can't be certain of anything. But my notes say it is correct

Dan Rizzo

Re: Transfer to New Computer

Posted: Tue Jul 19, 2011 1:38 am
by royisher
Hi Dan,

You are using a local backup on your machine and not a recently downloaded?

Please try oslo nights

Thank you.