InstallAware

I have a problem with installation of Crystal Reports for Visual Studio 2010.
I'm using InstallAware Studio 2012 and the merge modules CRRuntime_13_0_1.msm and CRRuntime_maps_13_0_1.msm downloaded from SAP site.
But during execution, my setup stops itself and shows the message "Unable to copy installation data to local folders".
Then it rollbacks all.

If I compile the setup without merge modules of CR, it works fine.

Are you able to convert the merge module to an MSI and then installing it using the (Un)Install MSI Setup plugin?

Hi,
I tried a setup with CRRuntime_32bit_13_0_1.msi, but it doesn't work, perhaps because I don't know to configure MSI setup plugin.

I also tried to build my setup (that is built as "Web Deploy") as "Single File": during its execution the message is became "Module C:\Program Files\SAP BusinessObjects Crystal Reports for .NET Framework 4.0\Common\SAP Business Objects Enterprise XI 4.0\win32_86\crtslv.dll failed to register".
By searching into SAP site, I have found some posts and a KB article (1531409 - How to deploy the CRVS2010 runtime when using merge modules), that says "the CRVS201 merge modules do not include VC++ dependencies". Therefore, to install CR it's necessary to include "Microsoft Visual C++ Secure Runtime 8.0 (indluced ATL and MFC) Service Pack 1".
I rebuilt the setup as "Single File" and now it works fine.
But if I rebuild the setup as "Web Deploy", it doesn't work and shows the message "Unable to copy installation data to local folders".
Obviously I need a "Web deployed" setup.

Some suggestions? Is there a log to check?

Does removing the merge modules from the project solve this error?

Yes, as I wrote in my first porst, if I compile the setup without merge modules of CR it works fine.
Is there any way to know the exact internal exception of the setup? Is there a file locked? Is there a wrong folder?

Hi,

You can try using logging - set the LOGGED variable to the path of a log file and InstallAware will write it for you.