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Norton Blocking

Posted: Sat Sep 07, 2013 12:49 pm
by Donw
Hi All,

I feel I am getting close to having my install run correctly. I have run into an issue in testing in that Norton is blocking the install.exe file because it is unsafe. Immediately after downloaded, Norton deletes it, then I get a popup message box saying the install.exe file cannot be found. I have a code dev license, and a license in my site. I included the code dev file in the IDE under Authentication. How can I get around this issue? Any help is appreciated.

Thanks

Re: Norton Blocking

Posted: Mon Sep 09, 2013 11:45 am
by FrancescoT
Dear Donw,

Unfortunately ... not too much to do (unless you add your package under the trusted program list of your AV).

We constantly inform all Anti Viruses software vendors about our products and honestly, we can't do much more that this.
I may suggest you to contact the software vendor in order to notify to them your package information.

Regards