help needed with patches, upgrades, updates
Posted: Wed Jun 21, 2006 9:50 pm
I can't get the patching mechanism to work, probably because nowhere that I can find in your help do you ever mention what files need to be uploaded to my server. I know the .ini file has to be there. What else?
Do I upload the entire Patch folder? The Upgraded Package folder? Something else?
Some concreteness in the documentation would be very helpful. And this seems to be a recurring problem in this application. For a $900 product, I expect much more in the way of useful documentation, especially for a version calling itself "6".
Following various hyperlinks around doesn't paint a complete picture. You should seriously think about creating use cases that walk users through an entire process such as creating an initial version and then updating it.
Not everyone's an expert. And those of us migrating from other platforms that don't rely on MSI could really benefit from extended help.
Thank you.
Do I upload the entire Patch folder? The Upgraded Package folder? Something else?
Some concreteness in the documentation would be very helpful. And this seems to be a recurring problem in this application. For a $900 product, I expect much more in the way of useful documentation, especially for a version calling itself "6".
Following various hyperlinks around doesn't paint a complete picture. You should seriously think about creating use cases that walk users through an entire process such as creating an initial version and then updating it.
Not everyone's an expert. And those of us migrating from other platforms that don't rely on MSI could really benefit from extended help.
Thank you.