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Posted: Fri Nov 18, 2005 12:39 pm
by Bugger
And let me add, your persistence in pursuing this problem is greatly appreciated.
Everything else about your product blows me away! I've tried several, and yours is clearly the best.
Posted: Fri Nov 18, 2005 1:43 pm
by sinan
This is a bona fide bug! The product team is thanking you for catching it - apparently the production code that went in had a couple of missing options.
They will have a new build ready shortly!
I would also like to thank you for being so diligent with this - you helped us improve both our algorithm and its implementation
Please contact me privately for a free discount coupon on your next Install
Aware purchase, least we could do to thank you.
Posted: Fri Nov 18, 2005 2:58 pm
by sinan
Files updated. Give it a shot
Posted: Fri Nov 18, 2005 8:09 pm
by Bugger
I've uninstalled and re-installed, and downloaded and installed the latest full plug-in update.
I've rebuilt, but I'm not seeing any difference.
Do I need to re-download the app setup too?
Posted: Fri Nov 18, 2005 8:13 pm
by Bugger
I should note, when I tried to run the plug-in update the first time (before uninstalling the app) it gave me the maintenance screen, instead of updating over the previous plug-in update.
Posted: Fri Nov 18, 2005 8:31 pm
by sinan
I apologize - this is my mistake
The files were placed on the server in a staging folder and not the live directory. I have corrected this now. Sorry to have wasted your time
Please try again and let me know what happens.
Posted: Fri Nov 18, 2005 9:42 pm
by Bugger
SUCCESS!
Detected and installed, once I rebuilt the web blocks.
One small question: during the .net install on the prerequisite progress screen, it seems to sit doing nothing for about 2-3min after download and unpack, somewhere in the middle of the install.
Any idea what would cause this, or a way to display some sort of progress text during this period? It looks like the installer hangs to the user, as there is no visual feedback. It eventually perks up and finishes the .net install, but it just looks a little weird.
Posted: Sat Nov 19, 2005 5:23 am
by sinan
Wonderful
Success at last
The progress is normal - those messages are fed directly by Windows Installer. I'd recommend switching to one of the Attractive, Emerald, or Titanium themes if this is a concern - they have small animated boxes just like in Windows XP / Windows 2003 setup, so the user will not think the setup has hung.
Real glad we're finally rolling here
