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salvationshield.dll was not found

Posted: Mon May 31, 2010 8:40 am
by garyk
After uninstalling IA 8 and installing IA 9 Studio, I run the license application.
Then when I try to run IA I get the error message "This application has failed to start because SalvationShield.dll was not found. Re-installing the application may fix this problem.
So I re-install and it fixes the proble, but then I have to run the license application again, and the problem comes back.
Any ideas?

Re: salvationshield.dll was not found

Posted: Mon May 31, 2010 2:30 pm
by MichaelNesmith
You used an old license from before...
When you generate a new license, it will fix the problem.

Re: salvationshield.dll was not found

Posted: Tue Jun 01, 2010 9:02 am
by garyk
Thanks for the reply
But I have not generated any license. I recieved a new license executable for version 9 from IA and ran it, and that's what I get.
Can you please shed more light on this because I need to use IA urgently.
Thanks

Re: salvationshield.dll was not found

Posted: Tue Jun 01, 2010 8:04 pm
by MichaelNesmith
1. Install latest trial for v9 R2 (not v9)
2. Follow steps in your original activation email to regenerate your license for v9 R2 (not v9)
3. Install license