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Error during installation
Posted: Thu Apr 14, 2011 1:58 am
by MarkusEgner
Hello,
we recieve on one client a strange error message which we cannot figure out.
Screenshot is attached.
Any ideas?
Thank you!
Markus
Re: Error during installation
Posted: Thu Apr 14, 2011 6:13 am
by giaviv
Dear Markus,
This looks like a license. Are you sure you have to proper license installed on a proper version of InstallAware?
Re: Error during installation
Posted: Fri Apr 15, 2011 12:18 am
by MarkusEgner
Hi Giaviv,
yes I'm sure. It's the same installer file which works for every other client. We have experienced only one computer where the error shows up so far.
We've also tried copying the installer again on the customers computer to exclude a defective installer file.
Regards
Markus
Re: Error during installation
Posted: Fri Apr 15, 2011 7:30 am
by giaviv
Dear Markus,
Than that indicates that something is wrong with the target machine. Have you been able to reproduce this elsewhere?