Search found 23 matches

by KevinTX
Fri Jun 17, 2011 12:06 pm
Forum: Technical Support
Topic: Missing mia.lib
Replies: 17
Views: 52378

Re: Missing mia.lib

Dear Kevin, Does this constantly happen on all machines? I am not able to reproduce this.. I have tried this on two different PCs, both running 64-bit Win7, and same result. Note that if I clear my %temp% each time before I build the installer package, there is no "missing mia.lib" proble...
by KevinTX
Tue Jun 07, 2011 11:30 am
Forum: Technical Support
Topic: Missing mia.lib
Replies: 17
Views: 52378

Re: Missing mia.lib

I have run into the same problem. And as Ken pointed out, after clearing the %temp% folder, the installer works on the end user machine. This problem seems new in R10.10. I did not have this problem in R9.

Regards,
Kevin
by KevinTX
Tue Dec 21, 2010 4:16 pm
Forum: Technical Support
Topic: Error Code 1402: Could not open key
Replies: 10
Views: 11057

Error Code 1402: Could not open key

Hello, A Win7 (64-bit) customer has this error when trying to run our installer. Here is the part of the log containing the error: MSI (s) (74:68) [11:45:29:138]: Note: 1: 1402 2: UNKNOWN\Components\A8CD4AD91379E0F3B85DCF71AC8684DA\14900E58FFDF69743A8BA3CC67F6CF5A 3: 5 MSI (s) (74:68) [11:45:29:161]...
by KevinTX
Tue Sep 28, 2010 2:59 pm
Forum: Technical Support
Topic: Approach for Building a bundle installer
Replies: 11
Views: 8893

Re: Approach for Building a bundle installer

In this case, why bother to copy them from $SUPPORTDIR$ to target temp dir? Why not just invoke the setup files directly (Run Program $SUPPORTDIR$<myApp_setup.exe>) ?
by KevinTX
Thu Sep 23, 2010 12:20 pm
Forum: Technical Support
Topic: Merged Module question
Replies: 1
Views: 2643

Re: Merged Module question

The problem is fixed now. It turned out that I also need to add another Merged Module: Policy_9_0_Microsoft_VC90_CRT_x86.msm.

Thanks,
Kevin
by KevinTX
Thu Sep 23, 2010 10:25 am
Forum: Technical Support
Topic: Merged Module question
Replies: 1
Views: 2643

Merged Module question

Hello, I am using Merged Module to deploy an MSVC runtime with my installer (the merged module is microsoft_VC90_CRT_x86.msm). And I can see that it is being merged to the installer at the build time. But it did not seem to be installed to system32 in a target 32-bit XP machine. Thanks for any help....
by KevinTX
Thu Sep 23, 2010 8:06 am
Forum: Technical Support
Topic: Approach for Building a bundle installer
Replies: 11
Views: 8893

Re: Approach for Building a bundle installer

Thank you for your reply and example. Now it makes sense to me. I am an IA newbie, this is the first time that I heard of File Bag. I'll try the technique in my bundle installer.

Thanks again,
Kevin
by KevinTX
Wed Sep 22, 2010 4:44 pm
Forum: Technical Support
Topic: Approach for Building a bundle installer
Replies: 11
Views: 8893

Re: Approach for Building a bundle installer

Thanks for the reply. I tried commenting out the APPLY INSTALL from my bundle installer, it stopped working because the setup exe files for the individual products are not installed to MYTEMPDIR. I am wondering how do you copy or install the msiexec files to the target machine without calling APPLY ...
by KevinTX
Wed Sep 22, 2010 9:49 am
Forum: Technical Support
Topic: How to pass the destination path to RUN PROGRAM?
Replies: 2
Views: 3222

Re: How to pass the destination path to RUN PROGRAM?

Thanks, Andy. I got it working now.
by KevinTX
Wed Sep 22, 2010 7:49 am
Forum: Technical Support
Topic: Approach for Building a bundle installer
Replies: 11
Views: 8893

Re: Approach for Building a bundle installer

Thanks for the suggestion. I have a question about the step 6). Is it possible to avoid APPLY INSTALL command? I thought that in step 3) we'll have to install the individual setup file to MYTEMPDIR. My understanding is that those pink INSTALL command are not run until APPLY INSTALL command is called.
by KevinTX
Tue Sep 21, 2010 10:38 am
Forum: Technical Support
Topic: How to pass the destination path to RUN PROGRAM?
Replies: 2
Views: 3222

How to pass the destination path to RUN PROGRAM?

Hello, I have a question on building 32/64-bit hybrid installer. It seems that the recommended approach is to invoke the 32-bit installer from with the 64-bit installer (or vice verse). Since the 32-bit installer is invoked in silent mode, the destination path will need to be based on the result of ...
by KevinTX
Tue Sep 21, 2010 10:11 am
Forum: Technical Support
Topic: Approach for Building a bundle installer
Replies: 11
Views: 8893

Approach for Building a bundle installer

Hello, I have installers for several apps, and we'd like to build a bundle installer that will install multiple apps based on users' selection. Here is what I planned to do, I would like to get any feedback to the approach that I am using. 1) create a new bundle installer project (using basic instal...
by KevinTX
Mon Sep 20, 2010 9:16 am
Forum: Technical Support
Topic: Fatal Error During Installation
Replies: 3
Views: 8426

Re: Fatal Error During Installation

Hello Andy,

Thanks for your help. The problem is solved now, it is just like what was described in the thread you forwarded - I need to change the upgrade codes for each of the installers that I created.

Many thanks,
Kevin
by KevinTX
Sun Sep 19, 2010 2:21 pm
Forum: Technical Support
Topic: Fatal Error During Installation
Replies: 3
Views: 8426

Re: Fatal Error During Installation

Thanks, Andy. I will look at the references that you provided. When I use Debug to step through the installer, it shows that the error occurred at the APPLY INSTALL command. I suspect the problem is with the Environment where the installer is run, since some of them works and some fails after severa...
by KevinTX
Fri Sep 17, 2010 3:22 pm
Forum: Technical Support
Topic: Fatal Error During Installation
Replies: 3
Views: 8426

Fatal Error During Installation

Hello, I build several installers using InstallAware 9 R2. The installers that I built worked initially, but after several uninstall and re-install, they stopped working at the Apply Install stage with error message "Fatal Error During Installation". Re-boot does not help. I logged the ins...

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