Issue from IA 2012 to IA18

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rahul
Posts: 14
Joined: Tue Nov 05, 2013 3:47 am

Issue from IA 2012 to IA18

Postby rahul » Mon Dec 09, 2013 12:26 am

Hello ,

I upgrade IA2012 to IA18.

Facing some problem frequently.

1. Some time shortcut icon and tooltip on shortcut not display.

2. Sometime after installation not able to registry entry.

3. After installation when click on update uninstall shortcut it not show browse file window. That means it is not able to store all files related to installation\uninstall.

4. After installation when click on control Panel uninstall then it show message ”file is not exist click to delete shortcut”. That means it is not able to store all files related to uninstall.

5. When I installing my product then starting screen (verifying content, and preparing installation screen) installaware text display. How to I change this installaware text.
I attach both the screen image .Please find the attachment.

Please provide me solution as soon as possible
Attachments
Preparingscreen.jpg
installaware text display
Preparingscreen.jpg (17.09 KiB) Viewed 6856 times
verifycontent.jpg
installaware text display
verifycontent.jpg (20.63 KiB) Viewed 6856 times

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Issue from IA 2012 to IA18

Postby FrancescoT » Mon Dec 09, 2013 12:32 pm

Dear Raul,

honestly, I really believe there are some problems with the way you are doing.

... try to replicate those "possible" issues with a sample or with a reduced version of your real project and I'll try to verify it.

Otherwise it is impossible to give you any help.

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

rahul
Posts: 14
Joined: Tue Nov 05, 2013 3:47 am

Re: Issue from IA 2012 to IA18

Postby rahul » Tue Dec 10, 2013 10:55 pm

i have solved the 5th number issue. :D

But first four still randomly generated.


I attach a minimal project
Attachments
Execution Agent.rar
project sample
(3.78 MiB) Downloaded 572 times

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Issue from IA 2012 to IA18

Postby FrancescoT » Wed Dec 11, 2013 1:08 pm

Let me check!

Regards
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE

rahul
Posts: 14
Joined: Tue Nov 05, 2013 3:47 am

Re: Issue from IA 2012 to IA18

Postby rahul » Thu Dec 19, 2013 2:32 am

Any update on this ? is my problem solved?

FrancescoT
Site Admin
Posts: 5361
Joined: Sun Aug 22, 2010 4:28 am

Re: Issue from IA 2012 to IA18

Postby FrancescoT » Thu Dec 19, 2013 12:04 pm

Dear Raul,

Unfortunately, the project you posted is not testable.
You should include all the files required by the project otherwise we are not able to build it and consequently, we can't test it.

In addition, to verify an issue we need to receive a detailed description on how the error can be replicated.
As you can easily understand, if you only report as possible information to replicate; "Sometime after installation not able to registry entry" ...
... How can we able to replicate the circumstances that "maybe" caused the issue you are reporting?

Anyway, I realized a sample test project that demonstrates;
- How to remove un-wanted application entry in Add/Remove program list in control panel ( ... after product removal from control panel).
- Shortcut creation and tooltip.
- Registry key creation.

The attached sample is ready to use and doesn't require any additional action ... just build it.

Hope this helps you.

Regards
Attachments
raul.zip
(1.59 MiB) Downloaded 743 times
Francesco Toscano
InstallAware Software

White Papers (HowTos) - http://www.installaware.com/publication ... papers.htm
Publications - http://www.installaware.com/publications-review.htm
InstallAware Help -F1 anywhere in the InstallAware IDE


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